+254 (0)721 380 539 | +254 (0)733 617 977 [email protected]

Booking Terms & Conditions

These are the Booking Terms & Conditions of Kibo Safari Camp:

Cancellation Charges:

We try to keep such charges to a minimum and they are as follows, as a percentage of the total invoice charges:

  • Cancellation or amendment less than 60 days but up to 30 days prior to commencement of the safari 50% refund, 50% cancellation charge.
  • Cancellation or amendment less than 30 days but up to 15 days prior to commencement of the safari: 25% refund, 75% cancellation charge.
  • Cancellation or amendment less than 15 days or more than 3 days prior to commencement of the safari: 10% refund and 90% cancellation charge.
  • Cancellation or amendment 3 days or less before commencement of the safari – nil refund, 100% cancellation charge.

Please note that any refunds due to you in the event of cancellation can be credited only to the original card used for making the initial payment.

Cancellation Insurance:

It is essential each member of your party has adequate and comprehensive travel insurance covering cancellation or curtailment, as well as medical expenses, emergency travel, personal accident, personal baggage and money loss. This should be arranged at the time of confirmation and deposit payment to cover you for cancellation from the time of booking. Please note that it is your responsibility to take out insurance, with the cost for your account, and that KIBO Safaris Camp cannot be liable in any way whatsoever you should fail to do so. We request that you provide us with your insurance provider’s name, together with the policy number and the insurance company’s emergency contact telephone number in case of any emergency whilst you are traveling.

Payment of deposit and balance:

Payment terms: 50% deposit per person at the time of booking. Balance due 30 days prior to Actual Bookings. Payments (deposit & final balance) may be made by direct bank transfer to our Nairobi bank account (details will be included with our confirmation invoice) or by credit card (see below).


Travel carries some measure of inherent risk including, but not limited to, the hazards of traveling in underdeveloped areas where road conditions and other facilities may be poor or lacking; the forces of nature; and accident or illness in remote regions without means of rapid evacuation. Bookings are accepted on the specific condition that KIBO Safari Camp acts only as agents of the passenger in all matters relating to Camp, sightseeing tours, restaurants, all forms of transportation and other services which may be included in these tours. The right is reserved to substitute Camp of comparable status and to make any changes in the itinerary where deemed necessary or caused as a result of adverse road or weather conditions, disruptions to airline schedules or any other valid reason. While all precautions are taken to ensure the passenger’s safety and enjoyment on these tours, KIBO Safari Camp and/or its agents and suppliers shall not be liable for death, injury, delay, loss or damage arising from any cause and in any manner whatsoever or change of itinerary or act, including any acts of terrorism, acts of God and government, neglect, accident, error or omission caused by any of these suppliers or independent contractors, their employees, representatives or any event beyond the control of KIBO Safari Camp .

All baggage is carried at the passenger’s own risk, and KIBO Safari Camp reserves the right to exclude certain baggage at its discretion.

Head Office

P.O Box 49265-00100
Nairobi, Kenya

Office Landline:
+254 202672834 | +254 2324676

Office Cell:
+254 721 380 539 | +254 733 617 977

[email protected]


Reservation Desk

+254 (0)20 232 4676 | 267 2834

+254 (0)721 380 539 | +254 (0)733 617 977

+254 (0)20 812 0934

[email protected]

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